Payments & Invoicing
Get Paid. Every Session.
Without the Chase.
Collect payment at the point of booking, enforce no-show fees automatically, sell prepaid packages, and see every dollar in a live revenue dashboard — all without chasing anyone or touching a spreadsheet.
The Problem
Getting Paid Shouldn't Be the Hard Part.
Solo therapists lose hundreds every month to no-shows they can't charge, packages they can't track, and income they have to reconcile manually. The work itself is the job — payment should handle itself.
Chasing payment after sessions via text or Venmo
Payment collected at booking — session starts already paid
No-show leaves an empty slot and unpaid hour
No-show fee charges automatically per your policy
Manual spreadsheets to track income at tax time
Revenue logged automatically, exported in one click
No way to sell packages or gift cards upfront
Package sales and gift cards with session tracking built in
How It Works
From Booking to Bank, Without You in the Middle.
Payment isn't a step you take after the session — it's built into the booking flow, so every appointment is settled before you walk in the room.
Set your services and prices
Define your service menu once — 60-min Swedish at $110, 90-min deep tissue at $150. Your pricing is locked in, no case-by-case quoting.
Client pays when they book
Online bookings collect payment at the moment of confirmation. No chasing. No 'I'll pay at the session.' The appointment is paid before it's on your calendar.
Session happens — payment already settled
You walk in to a paid session. Nothing to collect. No cash, no awkward moment at the end. Just the work you're there to do.
No-show? Fee charged automatically
If a client no-shows or cancels within your policy window, the fee charges itself. You don't have to ask for it or track it down.
Revenue tracked, reports ready
Every payment logs to your income report automatically. End-of-month totals, best services, peak days — all visible without a single spreadsheet.
Set your services and prices
Define your service menu once — 60-min Swedish at $110, 90-min deep tissue at $150. Your pricing is locked in, no case-by-case quoting.
Client pays when they book
Online bookings collect payment at the moment of confirmation. No chasing. No 'I'll pay at the session.' The appointment is paid before it's on your calendar.
Session happens — payment already settled
You walk in to a paid session. Nothing to collect. No cash, no awkward moment at the end. Just the work you're there to do.
No-show? Fee charged automatically
If a client no-shows or cancels within your policy window, the fee charges itself. You don't have to ask for it or track it down.
Revenue tracked, reports ready
Every payment logs to your income report automatically. End-of-month totals, best services, peak days — all visible without a single spreadsheet.
Online Payments
Get paid before you walk in the door
Every online booking collects payment at the point of confirmation — card on file, charged when the client books. No awkward checkout at the end of the session. No chasing invoices. No 'can I Venmo you later?' The session is paid before it's on your calendar, and that's where the stress ends.
- Card collected and charged at time of booking
- Accepts all major cards — no cash-only awkwardness
- Payment confirmation sent to client automatically
- Refunds processed directly from your dashboard
Invoicing
Send a payment link for anything
For sessions booked by phone, walk-ins, or anything outside your online booking page, BusyBook lets you generate a payment link in seconds. Type the amount, hit send, and the client pays on their phone. You see it land in real time. No venmo, no cash, no follow-up.
- Generate a payment link for any dollar amount in seconds
- Send by text, email, or share directly with the client
- Client pays on their phone — no app required
- Payment appears in your dashboard the moment it lands
Package Sales
Prepaid sessions and memberships
Prepaid packages lock in recurring revenue before you've done the work. Sell a 5-session deep tissue package, a monthly membership, or a gift card that brings in a new client. Sessions draw down automatically as appointments are used. You always know exactly how many sessions remain on any package.
- Sell prepaid session packs (e.g., 5 sessions for $500)
- Monthly memberships with automatic recurring billing
- Gift cards redeemable for any service
- Remaining sessions tracked automatically per client
No-Show & Cancellation Fees
Your policy enforces itself
Late cancellations and no-shows cost solo practitioners thousands per year. BusyBook enforces your cancellation policy for you — automatically. Set your window (24 hours, 48 hours, same-day) and your fee ($25 late cancel, 100% no-show), and the system charges the card on file when the policy is triggered. You never have to ask.
- Set your cancellation window and fee amounts once
- Fee charged automatically when policy is violated
- Client notified of the charge with policy reminder
- Exceptions granted in one click when warranted
Revenue Reporting
Your business numbers, without the spreadsheet
Every payment — online booking, invoice, package sale, no-show fee — logs to your revenue dashboard automatically. See your income by day, week, month, or year. Identify your best-performing services and busiest booking windows. Export a clean report at tax time. No reconciliation. No manual entry. No guessing.
- Monthly, weekly, and daily income summaries
- Revenue breakdown by service type
- Expense tracking alongside income
- One-click export for tax preparation
Connected System
Payments Are the Engine. Everything Else Connects.
When a payment clears, it's not just a transaction — it's the trigger for your scheduling confirmation, your client record update, your receipt automation, and your revenue report. Payments are woven into every part of your practice.
Scheduling
Every booking triggers a payment. Every cancellation checks your policy. Scheduling and payments are one seamless system.
Learn more →
Client Management
Payment history lives on the client profile — total spend, package balances, last payment date — all in one view.
Learn more →
Automations
After payment settles, a receipt fires, income logs, and the next follow-up is queued. Payment is the trigger for your whole post-session workflow.
Learn more →
AI Front Desk
Your AI can answer client questions about pricing, send payment links on your behalf, and follow up on outstanding invoices.
Learn more →
In Practice
You Never Ask for Money. It Just Arrives.
Keisha books her 90-minute session online at 10pm on a Tuesday. Her card is charged the moment she confirms. You wake up Wednesday morning with a paid appointment on your calendar — no text, no follow-up, no "I'll pay when I get there."
James cancels three hours before his Saturday slot. Your policy is 24-hour cancellation — so his $35 late cancel fee charges automatically. You didn't have to say a word, and you're not out the time.
That's not a future state. That's what BusyBook's payment system does today.
Tuesday 10:17 PM
Payment received: Keisha M. — 90-min deep tissue · $150.00. Receipt sent automatically.
Saturday 9:03 AM
Cancellation fee: James R. canceled 3h before appointment. Late-cancel fee of $35.00 charged per your policy.
This Month
Revenue: $4,210 across 31 sessions. 3 packages active. 0 outstanding invoices.
Get Started Today
Your practice. Fully managed.
BusyBook is built for solo massage therapists who are both the business owner and the hands-on practitioner. No bloated enterprise software. No per-location pricing. No juggling five apps.
Create your account in minutes. Your service menu, calendar, and client records are ready to go from day one. The AI front desk is set up alongside your practice — trained on your specific services, pricing, and brand voice.
Essentials at $49/month — full practice management, no AI required. Add the AI front desk with Professional at $79/month. 90-day money-back guarantee. No credit card required to start.
Everything included from day one
Scheduling & Booking
Online booking page, calendar sync, automated reminders
Client Management
Full CRM with intake forms, session history, and notes
SOAP Notes
In-session documentation on iPad — no pen and paper
Revenue Tracking
All payment methods in one dashboard, auto-categorized for taxes
Marketing Tools
Google Business management, social scheduling, reactivation campaigns
AI Front Desk
A dedicated AI agent that handles client texts, bookings, and follow-ups
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