Question 1

What is BusyBook and who is it for?

Accepted Answer

BusyBook is an all-in-one practice management platform built specifically for solo massage therapists and independent wellness practitioners. It combines scheduling, client management, SOAP notes, payments, marketing, and an AI front desk into a single system — so you can run your practice without juggling five different apps.

Question 2

How is BusyBook different from Mindbody, Vagaro, or Acuity?

Accepted Answer

Mindbody and Vagaro were built for studios and multi-location gyms — expensive, overcomplicated, and packed with features solo practitioners never use. Acuity is simpler but scheduling-only. BusyBook is built exclusively for solo practitioners: no per-location pricing, a real AI front desk that handles client communication, SOAP notes built in from day one, and a single flat price.

Question 3

Is BusyBook HIPAA compliant?

Accepted Answer

Yes. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Each practice gets its own isolated database partition. We sign Business Associate Agreements (BAAs) with practitioners who handle protected health information.

Question 4

How does the AI assistant work?

Accepted Answer

BusyBook's AI front desk is a dedicated AI agent assigned to your practice. It handles client communication through iMessage, email, and the booking portal — booking appointments, sending reminders, collecting intake forms, and reactivating lapsed clients. Each practice gets a private AI instance trained on their services, policies, and brand voice.

Question 5

Is there a free trial?

Accepted Answer

Yes. BusyBook offers a 14-day free trial so you can explore the full platform before committing. Sign up at app.busybook.co — no credit card required. When you're ready, plans start at $49/month with a 90-day money-back guarantee.

Question 6

Are there any hidden fees or per-booking charges?

Accepted Answer

No. BusyBook charges a single flat monthly fee — no per-booking fees, no per-client charges, no transaction percentage taken from your revenue.

Question 7

Can I migrate from my current software?

Accepted Answer

Yes. We support data migration from Mindbody, Vagaro, Jane App, Acuity, and most other practice management tools. We handle the migration as part of onboarding — you don't need to manually re-enter client records.

Frequently Asked Questions

About BusyBook

Security & Compliance

AI Assistant

Scheduling & Booking

Payments & Pricing

Setup & Requirements

Still have questions?

Frequently Asked Questions

About BusyBook

What is BusyBook and who is it for?

How is BusyBook different from Mindbody, Vagaro, or Acuity?

Is BusyBook only for massage therapists?

Security & Compliance

Is BusyBook HIPAA compliant?

Is my client data secure?

What happens to my data if I cancel?

AI Assistant

How does the AI assistant work?

Do I need technical skills to use the AI assistant?

Scheduling & Booking

How does online booking work for clients?

Can I sync BusyBook with my existing calendar?

Payments & Pricing

What payment processors are supported?

Is there a free trial?

Are there any hidden fees or per-booking charges?

Setup & Requirements

Do I need to install anything?

How long does it take to get set up?

Can I migrate from my current software?

Still have questions?